January 2010
Important Information:
Deposit Information:
For 2010, our deposit charge /booking fee is $140.
Your full deposit of $140 will be applied to your final cost of the event.
No date is reserved unless deposit has been paid.
No deposit will be accepted without a signed contract.
Deposits are NOT refundable.
Last Minute / Late Bookings:
In the case of a Last Minute booking - defined as events less the 45 days away - full payment will be due within 7 calendar days of the contract signing date.
This is a change from our normal payment policy, and only applies to events less then 45 days from the date of signing.
There are no discounts for Late Bookings, so we encourage you so contact us as soon as possible.
Payment for Services
Before accepting payment for services to be rendered, we require that we have a signed contract. Once the contract is signed we can then accept payment for your event.
- If you choose to pay in installments, remember that our packages must be paid in full by 14 days prior to the event date. Refer to your contract for that date. For installments, we recommend after making the initial deposit, you plan on paying at least half of the remaining balance no later then 4 weeks before the event, and then the remaining balance on the due date, 14 days prior to the event date.
- For business customers, we prefer to be paid before the event, but if that is not possible, we expect to be paid in full at the close of your event. If this needs to be done, we will need to write the contract to reflect this.
- For all payments, we can accept cash, check, or electronic payments through PayPal. If you are paying electronically or by Credit Card through PayPal, please read below for more specific details.
- For all methods, if there are ever any questions, or problems meeting a deadline, we ask that you notify us as soon as possible, so that we can work with you to make other arrangements.
Electronic or CC Payments through PayPal
- I can accept credit cards and electronic payments through PayPal. You may use the button above or the "Make Payment" button located inside of your online event planner to make a payment. You are not required to have a PayPal account to make a payment through their system.
- If you already have a paypal account and would like to do so, you may also send a payment to our payment email: payments@majorsoundsmusic.com
If you choose that method, we ask that you include a message as to what event to apply the payment to.
- I prefer to not take credit card information over the phone. I will be more then happy to walk you through the simple process. But for liability reasons, I prefer to have you enter your own credit card information. If that is not possible, I will make exceptions.
Other Items:
Overtime
- All events have a set start and end time. We can be flexible with the starting time, if something else interferes. If the event goes longer then the set end time, then overtime will be charged. Please refer to your contract for the current rate. Overtime will be charged at the rate defined in the contract in 1/2 hour increments. We ask that any overtime is paid at the close of the event in cash. You may want to check with the venue to see if overtime is allowed.
Travel
- For events within a 60 mile (1 hour) radius of Dunlap, IL our travel is free.
- Travel outside of a 60 mile radius will be billed at a rate of $0.65 per mile. We will make every effort to determine travel cost before hand and include this in our estimate and in the contracted price.
- For travel outside of a 100 mile range, we may also require overnight accommodations depending on the location and the time of the event. We will make every effort to determine costs and include these fees in our estimate and contracted price.
If travel by car is not feasible, other arrangements will need to be made, and we will need to discuss this in person.
Refferal Program and Discounts:
Full Payment Discount:
At our discretion, we may offer a discount for your event if you decide to pay in full at the time of contract signing. Bookings for events less the 45 days away will not qualify for this.
Referral Program:
Potential Customers - If you have been referred to us by another client, or one of the vendors we work with, we will be happy to discount your event 10%, so please be sure to let us know.
Individual Discounts:
We offer discounts to military personnel, police, and firemen, active or retired. We also offer discounts to current members of the Boy Scouts and Girl Scouts, and the YWCA.
Organizations: We offer significant discounts to churches, schools, non-profit, or other charitable organizations. Please call us for details on these discounts.
Money Back Guarantee
Something that we offer that sets us apart from our competitors.
First, we have confidence in our abilities as entertainers and we will do everything in our power to make your event a great one. While we understand that everyone's taste in music is different, we feel that given the right mix and atmosphere, everyone can enjoy themselves. However, if your event is a total disaster, AND it was because we didn't do something as your DJ's, then we will pay you your money back except for the initial deposit. Depending on if travel was outside of our 60 mile range, this refund may also be minus travel costs.
If deemed necessary, we may ask for someone elses opinion as to how the event went. This would need to be an impartial person, such as a trustworthy individual who is not gaining anything either way.
Rescheduling
If you need to reschedule your event and we are available on the new date, then we will apply your deposit and any money paid to the new date. Your rescheduled event will be valid under the original contract. If possible, please provide us with multiple choices for rescheduling. We ask that you let us know as soon as possible of the date change, so that we may plan accordingly. If we are not available on the new date, then we will arrange for a refund. Please see below.
Event Cancellation
If the event can not be rescheduled, or it is in fact CANCELED, then we will handle refunds in the manner listed below.
If a deposit, and/or fees have been paid, cancellations will be handled as follows:
- Cancellations up until Fifteen (15) calendar days prior to the event, there will be a refund of any monies paid, except for the initial deposit.
- From fourteen (14) days or less before the start of the event, there will be no refund of any monies paid.
For corporate and charitable customers only: If a security deposit or fees have NOT been paid, cancellations will be handled as follows:
- Up to fourteen (14 days in advance of the event there will be no money owed.
- Less then fourteen (14) days before the event, there will be a "breaking of contract" fee equivalent to our current deposit charge. Please refer to your contract for that amount.
Expedited Booking Agreement - In regards to Cancellations:
For events less then 45 days away at the time of contract signing, there will be no refunds paid.
In place of a refund, you have a right to refuse the contract within 7 days after receipt. If a signed contract is not received with payment, then the date will be released to be booked by another party. Please refer to your contract for further details.
If you have any questions or comments, or would like more information, please contact me by email or telephone, which are both listed below. Thank you.