Major Sounds Music Entertainment
Professional Mobile Entertainment by Jordan Waggoner
Professional Mobile Entertainment by Jordan Waggoner
Professional DJ Services by Jordan Waggoner.
Payment and Related Information
Updated January 2012
Important Information:
We book all events on a first come, first serve basis, and only do one event per day. This means that the first person to pay their deposit and get us a signed contract is who we work with.
Deposit / Retainer Information:
Deposit / Retainer Information:
Notice: As of 1-1-2012, the deposit/retainer amount for new bookings is $250.00
Your full deposit will be applied towards your final cost of the event.
No date is reserved unless deposit has been paid.
No deposit will be applied to an event without a signed contract.
Deposits are NOT refundable.
Last Minute / Late Bookings:Your full deposit will be applied towards your final cost of the event.
No date is reserved unless deposit has been paid.
No deposit will be applied to an event without a signed contract.
Deposits are NOT refundable.
In the case of booking an event less than 8 weeks away - full payment will be due within 7 calendar days of the contract signing date. This is a change from our normal payment policy, and only applies to events less then 8 weeks from the date of signing. There will be no discounts for full payment on Late Bookings, so we encourage you to contact us as soon as possible.
Payment for Services
Along with the payment for our services, we also require that we have a signed contract. Once the contract is signed we will apply your payment towards your event. We can fax, email, or mail you a signed contract. We will accept faxed or emailed contract bearing your signature for the purpose of booking your date. If you are faxing or emailing your signed contract back to us, payment still must be made within the terms on the agreement. For your convenience, you may make your payment via cash, check, debit or credit card. Debit or Credit Card payments can be made through the link below or inside of your event planner.
- If you choose to not pay for your event in full at the time of the contract, remember that our packages must be paid in full by 14 days prior to the event date. Refer to your contract for that date. For installments, we recommend after making the initial deposit, you plan on paying at least half of the remaining balance halfway between the contract signing and the event date, and then the remaining balance on the due date, 14 days prior to the event date.
- For business customers, we prefer to be paid before the event, but if that is not possible, we expect to be paid in full at the close of your event. We do not have the ability to offer net terms.
- For all payments, we can accept cash, check, debit/credit card, or PayPal payments. If you are paying electronically through PayPal, please read below for more specific details. We can accept cash, check, or physical (card present) card payments in person.
- For all methods, if there are ever any questions, or problems meeting a deadline, we ask that you notify us as soon as possible, so that we can work with you to make other arrangements.
Electronic or CC Payments
- Through our website, and our planning system, we use PayPal to process the payments. You may use the button above or the "Make Payment" button located inside of your online event planner to make a payment. Because we are a certified merchant with PayPal, you are not required to have a PayPal account to make a payment through their system. Simply enter the amount of the payment, and enter your card information into their secure site, and click the submit button, and we receive your payment. We will apply your payment to your event.
- If you already have a paypal account and would like to do so, you may also send a payment to our email: payments@majorsoundsmusic.com If you choose to do this, please send it as a personal payment, to reduce the paypal fees that we incur. Also, If you choose to pay that way, please include a message letting us know what event to apply the payment to.
- We use Square to take physical card payments in person. Whether you want to book us on the spot for your special date, want to pay us for overtime, we can take care of it instantly with Square! www.squareup.com
- We prefer to not take credit card information over the phone. However, if you don't feel comfortable making a payment online, we can accommodate you.
Overtime
- Our events have a set amount of "coverage" within a reasonable start and ending time. We can be flexible up to 1/2 hour of this time. However, if the event goes longer then expected, then overtime will be charged. Please refer to your contract for the current rate. Overtime will be charged at the rate defined in the contract in 1/2 hour increments. We ask that any overtime is paid before the original ending time, to allow for uninterrupted partying. For overtime, we can accept cash, or debit/or credit card. We will not accept checks for overtime pay.
Any overtime is at the discretion of the venue, so you will want to check with them first, to see if overtime is allowed.
Any overtime is at the discretion of the venue, so you will want to check with them first, to see if overtime is allowed.
Travel
- Reasonable travel distances are already figured into your quoted price. Normally we do not charge fees for events within a 100 mile or 1.5 hour drive time of our offices in Peoria, IL.
- For travel outside of a two hour or 100 mile range, we may require overnight accommodations depending on the location and the time of the event. We will make every effort to determine costs and include these fees in our estimate and contracted price.
Refferal Program and Discounts:
Full Payment DiscountFor some events, we may offer a discount if you are able to pay in full at the time of contract signing. Bookings for events less the 6 weeks away will not qualify for this discount.
Referral Program:
Individual Discounts:
We offer discounts to military personnel, police, and firemen, active or retired. We also offer discounts to current members of the Boy Scouts and Girl Scouts.
Organizations: We offer significant discounts to churches, schools, non-profit, or other charitable organizations. Please call us for details on these discounts.
Money Back Guarantee
Something else that we offer as part of our commitment to customer service.
First, we have confidence in our abilities as entertainers and we will do everything in our power to make your event a great one. While we understand that everyone's taste in music is different, we feel that given the right mix and atmosphere, everyone can enjoy themselves. However, if your event is a total disaster, AND it was because we didn't do something as your DJ's, then we will pay you your money back except for the initial deposit. Depending on if travel was outside of our 50 mile range, this refund may also be minus travel costs.
Any claims will be investigated and handled through the arbitration services offered by the ADJA, if deemed necessary.
Rescheduling
If you need to reschedule your event within one year (365 Days) from the original date, and we are available on the new date, then we will apply your deposit and any money paid to the new date. Your rescheduled event will be valid under the original contract. If possible, please provide us with multiple choices for rescheduling. We ask that you let us know as soon as possible of the date change, so that we may plan accordingly. If we are not available on the new date, then we will arrange for a refund. Please see below.
If you can not reschedule within one year, and the event is canceled, then any subsequent booking will be treated as a new booking, on a first come, first serve basis.
If you can not reschedule within one year, and the event is canceled, then any subsequent booking will be treated as a new booking, on a first come, first serve basis.
Event Cancellation
If the event can not be rescheduled within one year (365 days), or it is in fact CANCELED, then we will handle refunds in the manner listed below.
If a deposit, and/or fees have been paid, cancellations will be handled as follows:
If a deposit, and/or fees have been paid, cancellations will be handled as follows:
- If more then 6 months away, a full refund will be paid, minus the deposit amount paid for that contract, unless the date can be rebooked.
- Cancellations less then 6 months away, up until 2 months prior to the event, there will be a refund of any monies paid, except for the initial deposit.
- From 2 months (60 days) prior to Thirty (30) days prior to the start of the event, there will be a refund of 50% if the final fee minus the deposit.
- Less then 30 days prior, their will be no refunds.
For corporate and charitable customers only: If a security deposit or fees have NOT been paid, cancellations will be handled as follows:
- Up to Thirty (30) days in advance of the event there will be no money owed.
- Less then Thirty (30) days before the event, there will be a "breaking of contract" fee equivalent to our current deposit charge. Please refer to your contract for that amount.
Expedited Booking Agreement - In regards to Cancellations:
For events less then 6 Weeks away at the time of contract signing, there are no refunds.
You do have a right to refuse the contract within 7 days of receipt. You refuse the contract by not signing it and not making any payments. If no signed contract is returned, and no money has been paid, then date will be released to be booked by another party.
You do have a right to refuse the contract within 7 days of receipt. You refuse the contract by not signing it and not making any payments. If no signed contract is returned, and no money has been paid, then date will be released to be booked by another party.
You may follow the links in the menu bar at the top of our page, or click on any of the ones below.
Home Page About Us Packages Contact Form Payments Equipment Client Area Photo Gallery
If you have any questions or comments, or would like more information, please contact me by email or telephone, which are both listed below. Thank you.
Please contact us at:
info@majorsoundsmusic.com or by telephone at (877)497-3399
Major Sounds Music Entertainment - http://www.majorsoundsmusic.com/
info@majorsoundsmusic.com or by telephone at (877)497-3399
Major Sounds Music Entertainment - http://www.majorsoundsmusic.com/